The Customer Service Group helps our customers with questions concerning their accounts and services.
They can answer questions regarding the following:
•Account Balances
•Loan Balances
•Loan Payoffs
•Ordering Checks
•Internet Banking
•Phone Banking
•Debit Cards
•Credit Cards
•IRAs and CDs
Customer service will direct your call to another department if needed.
Our temporary location at 1828 ESE Loop 323, Suite 101 is open and ready to serve you. We are at the corner of Paluxy and the Loop, in Southpark Shopping Center. Bank of Tyler parking is available to our customers as a convenience.
Lobby: 903.597.2722
Monday - Friday: 9 am to 4 pm
Saturday: 9am to 1pm
Drive Thru
Monday - Friday: 7:30 am to 6 pm
Saturday: 9am to 1pm
Telebanker: 903.593.0575 (Automated)
Customer Service: 888.890.6080 |